CPD-accredited course is designed to support new and aspiring line managers.
Format

In Person Course

Dates

10-11 November 2026

Location

Scottish Engineering Glasgow

Duration

Hours
Member Price

£522 inc. VAT

Non Member Price

£652.50 inc. VAT

First Line Manager (FLM) Training Programme

We are pleased to present the First Line Manager (FLM) Training Programme, developed in collaboration with Scottish Engineering. This CPD-accredited course is designed to support new and aspiring line managers in developing the essential skills, knowledge, and confidence required to lead teams effectively in today’s dynamic workplace.

This structured programme contributes 13 hours of recognised Continuing Professional Development (CPD). Upon successful completion, participants will receive a certificate confirming their CPD hours, which can be used to support professional growth, performance reviews, and career progression. 

Learning Objectives

Understand the core responsibilities and expectations of a first line manager

Communicate effectively and deliver constructive feedback

Confidently manage absence, performance, disciplinary, and grievance matter.

Handle courageous conversations with professionalism and empathy

Navigate the legal framework surrounding people management

Apply learning through practical case studies and real-world scenarios 

Timings

Day 1

  • Section 1: Role of FLM - 1.5 hours
  • Section 2: Absence Management - 2 hours
  • Section 3: Disciplinary - 3 hours 

Day 2

  • Section 4: Grievance - 2 hours 
  • Section 5: Performance Management - 1.5 hours List Item 2
  • Section 6: Difficult Conversations - 2 hours 
  • Section 7: Cohesive Teams - 1 hour

What to Expect

This course is designed to be practical, reflective, and highly interactive. Participants will engage in:
  • Facilitated discussions and group exercises
  • Scenario-based learning and case study analysis
  • Skills practice in communication and decision-making
  • Peer learning and shared experiences 

Your Instructors

Lindsey Miller
Legal & HR Support Manager

Amie Trainor
Legal & HR Support Manager

Debbie Wilson
Employee Relations Adviser.

160+ Years Of History

Learners

Hours of Service & Support

Hours of Instruction
   Where to find us   

Scottish Engineering

105 West George Street
Glasgow
Scotland
G2 1QL

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